The meeting at 1505 Tuesday 5th August 2008 at Chiltern Court Care Home was between Kerry Stevens, Head of Service Provision Adult Social Care, and Trevor Saunders. Kerry was accompanied by Jim Peart, and the meeting was in Trevor's room. Robin Lovelock and Terry Kensey were present throughout the whole meeting which lasted over an hour.

It seemed to be a lucky coincidence that Kerry and Jim chose to make this meeting on the day that Robin and Terry were visiting Trevor. It was also a coincidence that the letter of complaint had only just been signed and delivered to Rita Lally. This meant that issues raised in the Sunninghill Meeting on 26th June were addressed, and Trevor was able to make his wishes known clearly, and do so with them being witnessed by all parties.

During the meeting, several points became clear: